Subscription & Refund Policy
UnlockFocus offers a Free tier and a Premium subscription, both available in the iOS app.
Free tier
The Free tier includes core features with certain limits — for example, on the number of blocked apps, daily focus sessions, session duration, notes, decks, AI quizzes, and photo scans. The current Free limits are shown in the app.
Premium subscription
Premium raises or removes those limits. It is available as a monthly or yearly subscription. Exact prices are displayed in the app before purchase and may vary by App Store region.
How billing works
- Subscriptions are sold and billed by Apple through your App Store account.
- Payment is charged to your Apple ID payment method at confirmation of purchase.
- Subscriptions renew automatically at the end of each billing period (monthly or yearly) unless you cancel at least 24 hours before the renewal date.
- Your account is charged for renewal within 24 hours before the end of the current period.
Managing your subscription
You can view, change, or cancel your subscription at any time:
- Open your iPhone’s Settings.
- Tap your name at the top, then Subscriptions.
- Select UnlockFocus.
- Choose a different plan or tap Cancel Subscription.
You can also manage subscriptions in the App Store app under your account.
Cancellation
When you cancel, your Premium access continues until the end of the current billing period. After that, you return to the Free tier. Your data (notes, decks, progress) is kept — you just return to Free limits.
Restoring purchases
If you reinstall the app or switch devices, open UnlockFocus, go to Premium, and tap Restore Purchases. Your subscription is tied to your Apple ID.
Refunds
Because subscriptions are billed by Apple, refund requests are handled by Apple. To request a refund:
- Visit reportaproblem.apple.com.
- Sign in with your Apple ID.
- Find the UnlockFocus charge and follow Apple’s process.
We cannot process refunds directly as billing is managed entirely by Apple.
No account required
You do not need to create an UnlockFocus account to purchase or use Premium. Premium is linked to your Apple ID, not to an UnlockFocus account. Guest users can buy Premium.
Questions
Email cloudpilarapps@gmail.com if you have questions about your subscription.
CloudPilar Limited
Email: cloudpilarapps@gmail.com
Web: getunlockfocus.com
Registered office: 23 Derwent Road, Bristol, England, BS5 7SJ
Company number: 15273802 (England & Wales)